Terms of service

Welcome to Oura Ring. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you confirm that all information provided is accurate, complete, and up-to-date.

3. Product Information

• All products are 100% authentic, sourced from verified suppliers.
• Product images on the website are for illustration purposes only and may differ slightly from the actual product.
• Prices, descriptions, and availability are subject to change without notice.

4. Orders & Payments

• We reserve the right to accept or reject any order.
• Payment must be completed using the available payment methods at checkout.
• If an order cannot be fulfilled, we will cancel it and issue a full refund to the original payment method.

5. Shipping & Delivery

• Standard delivery time: 5–7 business days (subject to location).
• Delivery times may vary due to external factors such as courier delays, weather, or holidays.
• Shipping fees, if applicable, will be shown during the checkout process.
• For further details, please refer to our [Shipping Policy].

6. Returns & Refunds

Our return and refund process is governed by our Return & Refund Policy. Key points include:

• Returns are accepted within 7 days of delivery for unused and unopened items only.
• Refunds are processed within 5–7 business days after inspection.
• Return shipping will be processed within 2–5 business days after receipt of the item.
• For full details, please refer to our [Return & Refund Policy].

7. Prohibited Activities

You agree not to:

• Use the website for any illegal or fraudulent activity.
• Attempt to access restricted areas or server data.
• Misuse our products, brand name, or intellectual property.
• Submit false, misleading, or abusive information.

We reserve the right to suspend accounts that violate these rules.

8. Intellectual Property

All content on the website—including logos, product images, text, graphics, and design—is the property of Oura Ring and protected by copyright and intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

9. Pricing & Errors

In the event of a pricing error:

• We reserve the right to cancel the order.
• You will be notified, and any payments will be refunded.
• We are not obligated to fulfill orders based on incorrect pricing.

10. Third-Party Services

Our website may include links to third-party platforms (such as payment gateways or courier tracking services). We are not responsible for the content, accuracy, or practices of these external sites.

11. Limitation of Liability

Oura Ring is not liable for:

• Losses resulting from misuse of the product.
• Delays beyond our control.
• Technical issues, website downtime, or data errors.
• Our liability is limited to the amount paid for your order.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on this page.